How should we say sorry?
There was trouble with Skype the other week.
So much that they sent a sorry email.
I was impressed to see it included a voucher for free talk time.
Until I redeemed it and saw how much.
My excitement turned to dismay and my positive view of Skype took a hit.
So, how should we [...]
Paul Hassing, Founder & Senior Writer, The Feisty Empire