The Bigger Issues

 
The Big Issue is a fabulous way for homeless and marginalised people to improve their health, well-being, social connection and self-worth.
This sterling initiative also offers valuable sales lessons to business people.
 
Two Cities
I live in a schizophrenic area.
Hip Street teems with bright, well-heeled young things in groovy restaurants.
Just a few blocks away, Mean Street is haunted [...]

eBay Learnings

                        A man dug up these trees and took them away in his truck.
                                  He saved me 4 hours, 2 vertebrae and $140.
                                                      And he paid me!
 
I used to think eBay was just about car parts, beanie babies and signed Gilligan’s Island photos.
Lately, however, I’ve found business uses for this medium.
Some of these may help [...]

Carried Away

So I ditched the market and trekked to a well-known grocer in a well-heeled suburb.
The produce looked better and I was allowed to touch it.
Alas, the prices were very high.
Would I get over them?
 
Local Hero
The locals certainly seemed comfortable.
They thronged the aisles, pushing mini trolleys and chatting about school plays. Uniformed staff wove among them, [...]

Saddle Sore

 
On Tuesday, Seth posited that a local pizza parlour may not actually want my custom.
Later that day, I got the same signal from a push bike shop.
I’ve also sensed it lately in restaurants and bars.
Are vendors getting picky, or am I maturing into customer non grata?
The former seems crazy in a tight economy.
The latter almost [...]

Dishing Dirt

 
As with large wooden beads, most business owners can string a sentence.
Due to this, many don’t feel they need a professional writer to optimise their communications.
Now and then I get a reminder of my redundancy, like this striking missive from Dirt Cheap Pfoofer Valves* (DCPV):
 
Error Legend:  [ ] Minor.   [ ] Major.  [ ] Fatal.
 
Hello Dear Customer
We [...]

Best Headline I’ve Seen

Remember how I unintentionally ‘mozzed’ my neighbour’s auction by invoking a thunderstorm? Well, I just got a letter with the best headline I’ve seen:

This isn’t the best headline you’ve seen, but it wasn’t written for you. It was written for me, by Andrew Crotty from Biggin Scott, who wants to sell my home. I am [...]

The Punter’s Ton

EXCITING NEWS FLASH!
A version of this post has just been published in Seth Godin’s Purple Cow New Edition (hardback). Check it out here.
 
 
I drove up in my hatchback and ordered 100 kg of wood. Tim* asked if I wanted a pre-weighed stack or… the Punter’s Ton. Of course I inquired what the Punter’s Ton was. [...]