When Should We Say Thanks?

                                       Do you have an attitude of gratitude?
 
Our robust cheque debate got me thinking.
When, if ever, should we thank our clients?
I’ll tell you what I do, so we can compare notes.
 
Giving Thanks
An associate once advised me to thank clients whenever they paid my invoices on time.
I liked this idea because it was:

Polite.
A way to [...]

A Cut Above

                                  It’s great to meet people who lead their field.
                                            You spot them by their ideas.
 
If your business suffers customers who show up late (or not at all) you may like this story.
I never know where my next blog post will come from: smart ideas reside in the most unusual places.
So I was delighted when [...]