Special Treatment
Some eBayers are less equal than others.
I’m pretty miffed at eBay.
Yet again, a firm has punished my loyalty by excluding me from special deals offered to new customers.
We’ve seen this time and time again.
My latest experience teaches the value of:
Avoiding sudden moves.
Keeping customers informed.
Ensuring your definition of ‘good’ matches theirs.
We’ll also see how ‘online [...]
Goodbye, Old Friend
View to a kill.
Speaking of redundancy, how’s the shift in television?
I can now view 16 free-to-air channels!
In response, the pay TV sector is doing odd things.
Instead of nurturing a dwindling client base, their desperate measures are breaking hearts and losing minds.
Lessons for us here, I reckon.
Drop Zone
I noticed the first pay TV tactic [...]

