How I Learned to Stop Worrying & Love My IT Support

Introducing Stephen Hamilton! Many of you may know Stephen from his myriad enlightened comments on SBO over the past 12 months or so. Today we welcome his maiden guest post on a topic that many of us find pretty darn annoying…getting decent IT help.

I’ve worked in IT for most of my working life. [...]

Naming Rights

When I began this blog, I resolved to name organisations only if praising them. I was determined not to use this privileged communication platform to snipe at firms who’d done me wrong. But lately, my internet service provider (ISP) has been driving me crazy (and jeopardising my business) with what I believe to be very [...]