You’ll also find this post at The Pulse
Parts 1 and 2 have brought us to this stage of my better-bank-deal quest.
Thank you so much for reading and responding!
Today the plot finally crystallises.
As Sheryl the Specialised Case Manager presaged, Bert the Bank Manager and I had ‘fruitful conversations’ (via email).
Alas, the fruit was small, hard and [...]
I must get a proper NO JUNK MAIL sign.
Each time my home-made one falls off, I have a Brazil moment.
Someone, somewhere, must benefit from this bumf.
Certainly not me. How about you?
Do you like receiving unsolicited print advertising?
Is (or was) it part of your business marketing mix?
Keep Australia [...]
Must I weigh my words?
In The Agony of Price, we saw that charging for what we sell can be a tricky affair.
I’d now like to explore the conflict between discrete and continuous goods (or services).
Half a Kitten
Discrete goods come in whole units – like cars, kittens, football tickets and DVDs.
Continuous goods come in measured [...]
You’re SO welcome!
We share many stories on this blog.
It’s so nice when one has a happy ending!
Previously on Small Business Owner …
In June 2009, I described my struggle to avert the Yellow Pages juggernaut.
Seems I wasn’t alone.
We thrilled as Steve@Sensis kindly (and bravely) fielded our questions and illuminated the path to freedom.
Today we welcome back Malcolm Owens to Small Business Owner. Following some recent experiences and observations Malcolm is keen to share his insights with you and get your thoughts. Welcome back Malcolm.
Please do not complain to me about a tight market, poor sales, dwindling store traffic and reducing profits when the biggest problem in your [...]
Happy happy. Joy joy.
Thank you for weathering my recent rants.
Having had a Bex and a good lie down, I’m in a much happier frame this week.
To celebrate, I’ve listed some of my favourite things.
Things that make owning and running a business worth all the aggro and pain.
Things that keep me at the grindstone [...]
What’s in a business name?
More than you may think.
Here’s another post where we share our histories for common benefit.
Today we’re talking business names.
The object of this game is to learn how and why we named our businesses.
And whether these names have done all they should.
I’ll go first, then hand over to you.
Long-distance communication is hard.
Love triangulation is even worse.
A few weeks ago my bank called.
Well, not really my bank.
They wanted my feedback.
Well, not really my feedback.
At a time that suited me.
Well not really …
Get the idea?
Here’s what really happened.
My phone did ring: that much is true.
But instead of my bank, it was an [...]
What’s NOT to like?!
Having ranted a bit lately, I’m delighted to share a great news story.
One that counters my recent poor service and bad packaging adventures.
I ordered some stuff from Officeworks (after my debacle with the budget mob).
When the box arrived, I was elated to read:
You’ll like what’s NOT in this carton
You’ll like what [...]
One firm’s quest for client hearts & minds
Part 3 of 3 (Action)
Read Part 1 and Part 2
Armed with a mother load of intelligence from my first client survey, I asked my trusty business coach, Winston Marsh , what I should do with it.
Here’s what Winno said to me (in his uniquely forthright style):
Thank everyone for participating [...]