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Come to Coburg!

You’ll also find this post at The Pulse

Here’s that case study I promised.
It’s a medical clinic that has everything going for it.
Yet they can’t get a single full-time general practitioner (GP) doctor to join them.
They’ve run press ads till they’re blue in the face, with zero effect.
That’s why I won’t write them another one.
So what [...]

A Fool & His Money (Part 2)

You’ll also find this post at The Pulse

 
 
Thank you for reading Part 1. (If you haven’t, here it is.)
So there I was, clutching my mouse mat with anticipation of my bank’s direct message (DM).
Sure enough, it came through, requesting my contact number.
I replied that, since all prior phone conversations had failed, I’d rather communicate by [...]

A Fool & His Money (Part 1)

You’ll also find this post at The Pulse
 
I’ve been reading with increasing frequency that it’s a fabulous time to negotiate a better interest rate with your lender.
In a world first, Choice has gone one step further by grouping borrowers for a better deal.
Their target was 1000 people prepared to look at switching loans.
In the first [...]

Pet Pals

You’ll also find this post at The Pulse
 
 
We’ve spoken about children at work, and the effects of family illness.
How about critters?
What role (if any) do pets have in business?
 
Free Range
I figure there are three schools of thought:

Corporate environments in which the prospect of pets is laughable.
Home / small offices that consider critters de rigueur.
Places in [...]

Paper Bag Bandits

 
Did you hear about the rather lucrative printer cartridge deal?
The highlight for me was the public servant who:
‘… bought enough black toner cartridges to supply the government department for 40 years — despite toner cartridges expiring after two years.’
As my taxes paid this person’s salary, I felt encouraged by her initiative and commitment.
Then I wondered [...]

Some exciting changes at the Small Business Owner blog.

 
No-one goes through their entire life with the same hairstyle – and neither do we here at the Small Business Owner blog.  Thanks to you, this blog has been such an incredible success that it’s getting a fabulous new makeover!
The team at MYOB has loved bringing you the latest thoughts from the wordsmith de jour, [...]

Paper Runs

 
 
I must get a proper NO JUNK MAIL sign.
Each time my home-made one falls off, I have a Brazil moment.
Someone, somewhere, must benefit from this bumf.
But who?!

Client companies?
Ad agencies?
Graphic designers?
Printers?
Paper mills?
Plantation foresters?
Walkers?
Dogs?
Customers?
Australia Post?

Certainly not me. How about you?
Do you like receiving unsolicited print advertising?
Is (or was) it part of your business marketing mix?
 
Captive Audience
Keep Australia [...]

Making Stuff Up

 

 
We’ve seen how business strap lines can become part of mainstream culture.
How about words?
Hoover, Xerox and Google all went from brand names to generic English terms.
Can we give our brands a similar boost?
 
Word Up
In almost every book he writes, Seth Godin either invents or takes control of another term, from permission marketing to purple cow [...]

Smoke ‘em if you got ‘em

Here’s a business tip I learnt the hard way:
If you get a gig, job, order, project, piece of work or commission, do it NOW.
If you don’t, it may not be there tomorrow.
For several reasons.
Unkind Cut
A large IT firm gave me 100 recruitment ads to critique.
I toiled for much of Easter, getting 50 done.
Then I rewarded [...]

Sour Cream & the Metagame

We can reasonably describe business as a game.
There are certainly winners and losers.
Gaming is an important analogy.
These days, it’s not enough to merely play the game.
Because chances are, your customers are playing the metagame.
What’s the Metagame?
The metagame comprises all out-of-game elements that affect in-game decisions.
You’re playing the metagame if:

Having learnt from past poker nights [...]