Archive for December, 2010
Balancing Act
Time to mix it up, so this week I’m in the hot seat and I thought I’d take a look at life outside work.
While it’s important to slow down and create a positive work-life balance, how many of us are actually achieving it? I know I struggle with it!
This post is not to preach to you [...]
What to Say When You’re Away
Let’s assume for a mad instant that you’re taking time out from your business this holiday season.
‘Time out’ can mean you’re:
Uncontactable for the duration.
Planning to check in from time to time.
In the next room and not really having a break at all.
At your desk, playing Company of Heroes, until the next job hits your inbox. [...]
Cardinal Sins
I’m so ashamed of this confession.
But I can no longer conceal my offence.
Hello; I’m Paul. I’m a corporate communications expert.
And my business card is crap.
The Horror
Not only is this card boring, it’s utterly out of sync with my brand.
Because it’s too thin, it curls like fly paper when exposed to board room conditions.
If that’s not [...]
Hitting the Books
The money AND the books!
Every now and then I hit a paragon of customer communication.
This one comes from Clouston & Hall Booksellers, who deal in remaindered books.
It hits so many of my buttons, I had to table it for you:
Read it & Leap
Dear Customer,
In the past two years something has happened. Our records show [...]
Why did they stop using our business?
Today the Small Business Owner blog is joined by Nina Sunday. Nina is Managing Director of Brainpower Training, a people development company with a range of programs in communication, emotional intelligence, knowledge capture, productivity and leadership. Today Nina shares her insights into analysing the reasons why clients stop using a business. Welcome Nina! Naomi [...]
