Comments on: Poll dancing – Part 3 http://mybrc.myobnet.com/2009/12/22/poll-dancing-part-3/ A blog about the lives and times of Aussie small business owners, proudly brought to you by MYOB. Mon, 05 Sep 2011 23:15:47 +1000 http://wordpress.org/?v=2.8.5 hourly 1 By: Paul Hassing http://mybrc.myobnet.com/2009/12/22/poll-dancing-part-3/comment-page-1/#comment-4723 Paul Hassing Tue, 12 Jan 2010 23:15:21 +0000 http://mybrc.myobnet.com/?p=1763#comment-4723 Thanks for the mention on your blog, Susan! http://www.m4bmarketing.com/out-of-sight-out-of-mind%e2%80%a6out-of-business/ :) Thanks for the mention on your blog, Susan!

http://www.m4bmarketing.com/out-of-sight-out-of-mind%e2%80%a6out-of-business/

:)

]]> By: Paul Hassing http://mybrc.myobnet.com/2009/12/22/poll-dancing-part-3/comment-page-1/#comment-4691 Paul Hassing Mon, 11 Jan 2010 06:49:05 +0000 http://mybrc.myobnet.com/?p=1763#comment-4691 Very wise move, Stephen. I imagine (and certainly hope) you feel much refreshed by your decision. Winston certainly is one out of the box. I'm really pleased you appreciated his counsel. :) Very wise move, Stephen. I imagine (and certainly hope) you feel much refreshed by your decision.

Winston certainly is one out of the box. I’m really pleased you appreciated his counsel. :)

]]> By: Stephen Hamilton http://mybrc.myobnet.com/2009/12/22/poll-dancing-part-3/comment-page-1/#comment-4686 Stephen Hamilton Mon, 11 Jan 2010 06:04:11 +0000 http://mybrc.myobnet.com/?p=1763#comment-4686 Paul - as you know I was away while this went live. I deliberately chose to forgo internet connectivity for three weeks, so I'm only just catching up now. (Surprisingly, I hardly missed the 'net at all...must have been a good holiday!) Thanks for this post - it is genuinely useful, as are Winston's tips at the very end. In fact, I will be taking a good part of it on board myself. Thanks! Paul – as you know I was away while this went live. I deliberately chose to forgo internet connectivity for three weeks, so I’m only just catching up now.

(Surprisingly, I hardly missed the ‘net at all…must have been a good holiday!)

Thanks for this post – it is genuinely useful, as are Winston’s tips at the very end. In fact, I will be taking a good part of it on board myself.

Thanks!

]]> By: Paul Hassing http://mybrc.myobnet.com/2009/12/22/poll-dancing-part-3/comment-page-1/#comment-4682 Paul Hassing Sun, 10 Jan 2010 21:09:51 +0000 http://mybrc.myobnet.com/?p=1763#comment-4682 An excellent related article from Darren Rowse at ProBlogger: http://www.problogger.net/archives/2010/01/10/why-running-surveys-with-your-readers-rocks/ An excellent related article from Darren Rowse at ProBlogger:

http://www.problogger.net/archives/2010/01/10/why-running-surveys-with-your-readers-rocks/

]]> By: Paul Hassing http://mybrc.myobnet.com/2009/12/22/poll-dancing-part-3/comment-page-1/#comment-4650 Paul Hassing Wed, 06 Jan 2010 20:39:39 +0000 http://mybrc.myobnet.com/?p=1763#comment-4650 Thanks for all YOUR input, Joanna. Your ideas and perspective energised many a discussion. And your own blog is a ripper. And let's not forget who mentioned me in their Financial Review Boss Magazine article! I certainly won't. :) Thanks for all YOUR input, Joanna. Your ideas and perspective energised many a discussion. And your own blog is a ripper. And let’s not forget who mentioned me in their Financial Review Boss Magazine article! I certainly won’t. :)

]]> By: Joanna Maxwell http://mybrc.myobnet.com/2009/12/22/poll-dancing-part-3/comment-page-1/#comment-4643 Joanna Maxwell Wed, 06 Jan 2010 11:15:14 +0000 http://mybrc.myobnet.com/?p=1763#comment-4643 Once again you are on the money with the best advice...thank you for sharing all your wisdom and ideas and stories in 2009 - can't wait for what's next from you in 2010 Thanks Paul, you're the best... Once again you are on the money with the best advice…thank you for sharing all your wisdom and ideas and stories in 2009 – can’t wait for what’s next from you in 2010

Thanks Paul, you’re the best…

]]> By: Paul Hassing http://mybrc.myobnet.com/2009/12/22/poll-dancing-part-3/comment-page-1/#comment-4619 Paul Hassing Mon, 04 Jan 2010 23:21:23 +0000 http://mybrc.myobnet.com/?p=1763#comment-4619 Just sent my thank-you email to survey participants: 'Thank you once again for participating in my survey. I can’t believe how much I learned. I’m now implementing the great ideas I received. I’ve also written a series of three blog articles documenting this challenging yet priceless exercise. I include the links below, in case you’re interested: http://mybrc.myobnet.com/2009/12/15/poll-dancing/ http://mybrc.myobnet.com/2009/12/17/poll-dancing-part-2/ http://mybrc.myobnet.com/2009/12/22/poll-dancing-part-3/ Should you wish to leave comments on any or all of these posts, I’d be delighted. If you do, you can include a link to the site of your choice for fresh visitor traffic. MYOB promotes this blog to around 3000 businesses, so it’s jolly good exposure. With best regards and MANY thanks for your time. Paul. :) Just sent my thank-you email to survey participants:

‘Thank you once again for participating in my survey.

I can’t believe how much I learned.

I’m now implementing the great ideas I received.

I’ve also written a series of three blog articles documenting this challenging yet priceless exercise.

I include the links below, in case you’re interested:

http://mybrc.myobnet.com/2009/12/15/poll-dancing/
http://mybrc.myobnet.com/2009/12/17/poll-dancing-part-2/
http://mybrc.myobnet.com/2009/12/22/poll-dancing-part-3/

Should you wish to leave comments on any or all of these posts, I’d be delighted.

If you do, you can include a link to the site of your choice for fresh visitor traffic.

MYOB promotes this blog to around 3000 businesses, so it’s jolly good exposure.

With best regards and MANY thanks for your time.

Paul.

:)

]]> By: Paul Hassing http://mybrc.myobnet.com/2009/12/22/poll-dancing-part-3/comment-page-1/#comment-4538 Paul Hassing Mon, 28 Dec 2009 20:24:53 +0000 http://mybrc.myobnet.com/?p=1763#comment-4538 Thank you for your kind comment, Ryan. I did find this tale a bit unwieldy to set down, but we got there in the end. And it does seem like a nice way to end the year. I'm glad you agree with Winston. Would that I had 'got with the program' sooner! Some things, it seems, you just have to learn the hard way. This adventure was filled with lessons I won't forget. I do feel the exercise will lead to good things in 2010. Thank you once again for your interest and feedback. :) Thank you for your kind comment, Ryan. I did find this tale a bit unwieldy to set down, but we got there in the end. And it does seem like a nice way to end the year.

I’m glad you agree with Winston. Would that I had ‘got with the program’ sooner! Some things, it seems, you just have to learn the hard way. This adventure was filled with lessons I won’t forget.

I do feel the exercise will lead to good things in 2010. Thank you once again for your interest and feedback. :)

]]> By: Ryan Suydam http://mybrc.myobnet.com/2009/12/22/poll-dancing-part-3/comment-page-1/#comment-4536 Ryan Suydam Mon, 28 Dec 2009 18:33:49 +0000 http://mybrc.myobnet.com/?p=1763#comment-4536 Paul - nice to see this three part series wrap up so successfully! Sounds like you saved a faux pas in part 2 about the public feedback with some quick reaction. Feedback programs are fraught with such perils - but with some experimentation you can find a good process that works for you. Winston also touched on the subject of client contact, suggesting at least six times per year to talk with your clients, PLUS the daily "how's things" phone call. I would concur, that each client will have no problem with feedback requests coming in every 2 months - most will be open far more frequently than that. But even just asking shows a continued interest and care, even if they don't respond. Hope this feedback exercise leads to a very prosperous and exciting new year! Paul – nice to see this three part series wrap up so successfully! Sounds like you saved a faux pas in part 2 about the public feedback with some quick reaction. Feedback programs are fraught with such perils – but with some experimentation you can find a good process that works for you.

Winston also touched on the subject of client contact, suggesting at least six times per year to talk with your clients, PLUS the daily “how’s things” phone call. I would concur, that each client will have no problem with feedback requests coming in every 2 months – most will be open far more frequently than that. But even just asking shows a continued interest and care, even if they don’t respond.

Hope this feedback exercise leads to a very prosperous and exciting new year!

]]> By: Ensha Reiya http://mybrc.myobnet.com/2009/12/22/poll-dancing-part-3/comment-page-1/#comment-4524 Ensha Reiya Sun, 27 Dec 2009 22:13:58 +0000 http://mybrc.myobnet.com/?p=1763#comment-4524 Hi Paul, I bet it was sooo good to be away for a few days = essential self maintenance. Something that for a lot of people gets a little put to the side. Fabulous to connect with you as well, I have had some good laughs and gained some insights to put into action. Thank you Just checked reflectors still working well - just been in for an upgrade. 2010 will bring in more positive energy and information for change. Excellent Much appreciation Ensha Hi Paul, I bet it was sooo good to be away for a few days = essential self maintenance. Something that for a lot of people gets a little put to the side.

Fabulous to connect with you as well, I have had some good laughs and gained some insights to put into action. Thank you

Just checked reflectors still working well – just been in for an upgrade. 2010 will bring in more positive energy and information for change. Excellent

Much appreciation Ensha

]]>