Archive for August, 2009

All Washed Up – Part 2

Read Part 1
I was the proud (and rather startled) owner of ten car wash vouchers. Melbourne’s most dogged salesman had secured my custom for at least a year. And after our magic, first-wash honeymoon, I was hungry for lifelong love.
He waved the wash team to my car and told me to return in 20 minutes. [...]

All Washed Up

Part 1 of 2
I don’t like salesmen who won’t take no. But the sheer tenacity of one guy breached my every defence. I wanted one car wash; he sold me ten. He won the battle. But will he win the war? Let’s see.
He approached smiling. I wore red:
Hi, Mate; I’d like a wash thanks.
Hello, Sir. [...]

The Agony of Price

Poor pricing can cripple your business. Too low, profits go. Too high, sales die. As with terms, this fickle field has many pitfalls. To avoid them, I seek your take on the scenarios below.
Think of it as a game of Scruples, without the vodka and fondue.
Perception
A cheap checkout perfume didn’t sell until the supermarket [...]

Best Business Books

 Book?  Book?  Book?        Reddit.  Reddit.  Reddit.
Megan asked me to list the books I’ve found most helpful in my business life.
As I don’t profit from endorsing anything on this blog (other than my ebook) I’ve used Wikipedia (if available) instead of commercial links. So if you buy these books, you’ll be wiser but I won’t [...]

Living in the Real World

I was set to write a light post on best business books. But when I read Joanna’s fabulous article and Stephen’s distressing news, it just didn’t seem right. So here’s my two-part response instead.
In seeking our first break in 14 months, Fonnie and I looked at many places in spa country. Some had little wellness [...]

Do your thing and do it well

Today we welcome back Joanna Maxwell of WorkInColour to Small Business Owner. Joanna shares how great tapas inspired this post!
I recently had an amazing lunch at Melbourne’s MoVida tapas bar, and the experience reminded me of some great business advice – find what you do really well and focus on improving it, becoming expert at [...]

Jokers on Me

I thought I’d take a break from all this blog-based learning and have a play in eBay. Blow me down if there wasn’t a lesson there for me too!
A lesson in listening.
I’d advertised my childhood collection of playing card jokers. My ad featured a panoramic photo of all 177 permutations.
Certain of a bidding war between [...]

I, ROBOT.

I was going to report this development as a comment on Naming Rights, but I was so stunned that I had to give it a full post.
The Telstra ROBOT that gave me so much grief during my ISP dramas has evolved beyond the point of recognising my voice and hanging up.
It has now [...]