Archive for May, 2009
The first project for a new client always puts me on edge. Even though I know I have the skills (having done similar work many times before).
I worry on the weekend and wake at night.
As soon as I start the job, however, my fear dissipates – as for a soldier on a mission [...]
This week we welcome guest blogger Angie Porter to Small Business Owner. Angie is an Aussie ex-pat who’s just set up her new business SearchLab in London. Please make Angie feel welcome!
Today I want to talk about something thing that’s made my life so much easier – my new Google phone, or G1 as it’s [...]
Five weeks ago I was frightened. Today I’m happy to say the fear is gone. Andrew Hurl (my IT Guy) has delivered a new Empire website that exceeds all expectations. He did it on budget. And would’ve nailed it last fortnight, had I coughed up my content on time.
Andrew’s firm is SilverDimension. He should [...]
When I founded the Empire, payment terms gave me more grief than my quest for clients.
It was only my mentors’ patient advice that helped me resolve this angst and realise the world of business isn’t always fair.
In these present interesting times, however, one client has pierced my cocoon of tranquillity. Should I lower [...]
I often say criticism is the surest, shortest path to excellence. I always ask clients for feedback when delivering work, but I only realised on my weekend away that I seldom seek it afterwards via follow up. I now see that I’m doing my clients a disservice. I may even be thwarting income and growth. [...]
When I read the quote for my new website, I got a fright. It said something like ‘pictures not included’*.
Last time I worked in a creative studio, clients were charged up to $150 per picture (pic). I needed nine.
Fortunately, much has changed in recent years.
On Sunday I found and bought the pics [...]
When I began this blog, I resolved to name organisations only if praising them. I was determined not to use this privileged communication platform to snipe at firms who’d done me wrong. But lately, my internet service provider (ISP) has been driving me crazy (and jeopardising my business) with what I believe to be very [...]
Remember how I unintentionally ‘mozzed’ my neighbour’s auction by invoking a thunderstorm? Well, I just got a letter with the best headline I’ve seen:
This isn’t the best headline you’ve seen, but it wasn’t written for you. It was written for me, by Andrew Crotty from Biggin Scott, who wants to sell my home. I am [...]